Stitchy Love by Cole values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from our website.
By using this website, you agree to the terms of this Privacy Policy.
Information We Collect
When you visit our website, we may collect certain information about you.
Personal Information
When you make a purchase, create an account, or contact us, we may collect:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed through secure third-party providers)
- Order details
We only collect information necessary to process orders and provide our services.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- Website usage data
This information helps us understand how visitors use our website and improve our services.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Communicate with you about your order
- Respond to customer service inquiries
- Improve our website and shopping experience
- Send marketing emails (if you opt in)
- Prevent fraud and protect our business
We do not sell your personal information.
Payment Information
All payment transactions are processed through secure third-party payment provider(s) such as:
- WooCommerce payment processors
- PayPal
- Venmo
Stitchy Love by Cole does not store full credit card numbers on our servers.
Email Marketing
If you subscribe to our newsletter or opt in during checkout, we may send you emails about:
- New products
- Fabric collections
- Sales and promotions
- Updates from Stitchy Love by Cole
You may unsubscribe at any time by clicking the unsubscribe link in any marketing email.
Third-Party Services
We may use trusted third-party services to operate our website and business, including:
- WooCommerce
- WordPress hosting providers
- Email marketing platforms
- Payment processors
- Shipping carriers
- Website analytics tools (such as Google Analytics)
These services may collect limited information necessary to perform their functions.
Data Security
We take reasonable precautions to protect your personal information.
Security measures may include:
- Secure website encryption (SSL)
- Secure payment processing
- Limited access to customer data
However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Requesting access to the personal information we hold about you
- Requesting corrections to inaccurate information
- Requesting deletion of your personal information
To make a request, please contact us using the information below.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated version will always be posted on this page with the revised “Last Updated” date.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Stitchy Love by Cole
stitchylovebycole@gmail.com